stock android app didnt received Messages v 6.6.4

im now test the last version of cometchat android app 6.6.4 and didnt get any msg sent from the desktop or app to app must select the user frist and send msg to get a new msg from him *for example user1 login from web desktop and tallk to user2 but user2 login from android app so if user1 tallk to user2 ..nothing happend ..its just notification with new msg and nothing record in Message history tab in app just empty..must user2 tallk to user1 frist to get new msg from user1

Comments

  • Hi Nemra, Could you please raise a support ticket for this issue? Thanks, Michael CometChat
  • ticket for what?? its ur stock app man in google play store
  • You won't get any help from them without a ticket. It's how they roll. Copy and paste what you wrote above into a ticket, and they'll eventually start working on it. Trust me, I've opened a ton of tickets over the last year.
  • @ Nemra1 - Support ticket is the way to get the issues solved as the tickets go directly to the technical team. hawkgtforum - Support ticket is the way to get the issues solved as the tickets go directly to the technical team.

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