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cometchat cause mail issue on phpfox

mail issue is caused by CometChat app: it always use charset "utf8" when insert message to database although the default charset of your database is "latin1_swedish_ci" and this leads the issue when phpFox script try to get user messages with the default charset.


  • Hi Cometchatter, May we request for the support ticket number and we will get it checked with our technical team. Thanks,
  • Ticket: 2616901026-164344
  • Hi Cometchatter, Thank you for sharing the support ticket number, have emailed the same to our technical team and they should revert shortly. Thanks
  • They responded, but completely ignored issue posted.
  • Hi Cometchatter, Sorry for the inconvenience caused, have escalated the matter to the senior team and will come back with a solution shortly. Thanks
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