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Welcome to CometChat Discussion Board
edited February 2016
Hello All, Welcome to the CometChat discussion board! Please feel free to voice your opinions and suggestions here. You can also report issues that you are facing and we will try to answer them here.
My site is built on mechbunny. I just purchased the platinum. I read somewhere on your website that you install it. I wonder if you are familiar with mechbunny ?
Hello Xcaligula, could you please raise a ticket so that our team will get back to you?
Do ;you have bundled pricing for 1. White Label Mobile App. 2. Mobile App. SDK 3. White Label Desktop App. 4. CometChat Service (Self Hosted)? Also, if I purchase
do I also get
so I can change my own branding? And, or do you have developer pricing for White Label Mobile App? ie - Why do I have to pay 2x for the mobile app and the SDK. Aren't they the same thing? I should be able to change my branding anytime I want considering I've paid the license fee on the White Label? Also, does White Label Desktop come with the source code and API's as well? Thanks
Hello, here are the answers to all your questions: 1 - Do you have bundled pricing for 1. White Label Mobile App. 2. Mobile App. SDK 3. White Label Desktop App. 4. CometChat Service (Self Hosted)? Yes, we have a bundled pricing if you are planning to purchase all the Add-ons along with the CometChat Self-Hosted edition. We will offer you a 15% discount on the purchase of the CometChat Self-Hosted Edition along with all the add-ons. 2 - Also, if I purchase
do I also get
so I can change my own branding? And, or do you have developer pricing for White Label Mobile App? ie - Why do I have to pay 2x for the mobile app and the SDK. Aren't they the same thing? I should be able to change my branding anytime I want considering I've paid the license fee on the White Label? White-labelled Mobile Apps and Mobile SDK are two different products hence needs to be purchased separately. Our White-labelled Mobile Apps are ready to use apps which we will completely customise as per your site’s branding. We will change your logo, colours and name to match your site e.g. the app will be called “Your Site Messenger” in the stores. Mobile SDK enables to add chat to your existing app or develop a new one with an extended chat functionality. We will provide a sample app with a ready UI so that you can integrate it in your existing app without any issues. 3 - Also, does White Label Desktop come with the source code and API's as well? For the White-labelled Desktop Messenger, we will provide you with a '.exe' and '.dmg' file so that you can upload it to your server and provide them through your site. Please let me know if you need any further information
edited October 2016
; Is there a number you can be reached at? I actually purchased the product several weeks ago, and waiting to purchase additional components but stuck with a number of issues I can't seem to resolve.
Hello, I would like to be contacted by sales. What's the process? Do you have a number I can call in N. America (Canada) or U.S.? Toll free number does not work.
Hi, you can drop a mail to
with your phone, Skype ID and let us know a good time to contact you. Our team will get in touch with you accordingly. Regards, Michael CometChat
Any chance you can block all the spam posts on this forum? Makes it difficult to read through and see what other members are interested in.
Your Quality of Service Dear, After my visit to your office more than 2 years ago, I can only assert that you have talented developers. The failure in your performance is that the after-sales service does not match the image of your company. I have used all the possibilities so that you can honor your commitments with regard to our company, I note a true contempt of your client once you are paid. I should not have paid you the whole of your bill. Nevertheless, I dare to hope that the professional conscience will help you to provide us the APK and the iOS as agreed. More than 2 years of waiting is too much !!! All the versions you sent us do not work properly. In addition, you put an eternity to answer a simple email. Should I ask all members of your forum to help us convince you to send us the APK and the iOS? Waiting for your reaction. Regards,
Cometchat team, for months I have begged to repair my application android APK which does not work, and nobody replies me, since 02 days I write to the support nobody answers, why do you do this? Why? And yet I trust you? What is happening? and we do not repair a small android application? I have been complaining for months, I can not get into business because of this, and yet I have paid you money? Even if there is a problem at least answer me, explain to me, or if I have to get refund also refund me. It's not possible, months to make a simple apk application? I do not understand. I do not find it professional...really disappointed
Hi All Im new to cometchat and would like to use it on a large scale with a huge mass of people what is the maximum amount of users you can have in a group ? regards
Hi Mathew, Can you please share your email address and phone number or alternatively write to us on
so our team can get in touch with you? Thanks, Michael
5 days ago I sent you a message to be refunded and you do not answer or you try to save time by redirecting me to incoherent links. Make sure my lawyer will take care of you if you do not pay me back today. You are crooks and nothing else! This is my last attempt at amicable management My initial message: "Good morning, Today is January 26, 2018. I would like an immediate refund because your plugin doesn't accomplish the tasks i buyed it for. Your support is incapable to fix an issue i have since my purchase: My Buddypress Messages don't synchronise with Cometchat. In pre purchase your commercial service told me you can customize the plugin according to my Membership levels. The reality is that your support make half of the job and they are incapable to tell me that they can't do more, it's a real jock! Furthermore, your support communication is unnaceptable, they asked me at least 3 times for credentials. I have a deadline for my platform launch and i can not afford to wait your support help me efficiently. My developper found another solution for 1to1 chat, 100% synchronize with Buddypress messages and able to limit message number per membership levels. I wish you to improve all that over time but my time and my budget are precious. Thanks to refund me. License Key: TCBC9-VQ5ZS-TOS3N-CXVC8-FC1BV Domain: scoutinlive.com Web Technology (Integration): BuddyPress"
Hi, Please revert us on the tickets raised for cometchat application. We want the native xamarin sdk of cometchat and we are yet to follow up on how will we get the offline user list on the contacts tab of the application, secondly i am not able to audio/video call in your given source code. Please contact us on high importance.
How to download Xamarin Chat SDK? (6573674246-175338) We are unable to find and it's confusing on how to download Xamarin chat sdk from
. Please provide us direct path/url - wherein we can click and download Xamarin chat SDK directly.