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After one week of your issues in cloud version, my mobile chat has not fixed yet. Can i get exact date when it will be fixed? Ticket ID 733938704-158018 I am really disappointed.
Hi, I am sorry for the inconvenience. Have escalated the issue. Someone from the team will get back to you shortly. Regards, Mike CometChat
Hi, Team has replied to you query on ticket. Please refer to ticket for more updates. Regards, Mike CometChat
Bug is still there, and we are counting how many days do you need to fix this bug. Cloud version 6.5.1 My members can't chat on mobile/tablet devices at all. This issue is from 1st May and now is 16th...what we are paying for if we dont get service from you?
Hi, Can you please check ticket
. Team has requested some details which needs to be updated at the payment gateway for your Cloud plan payments. Regards, Mike CometChat