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Community Builder - Joomla - cometchat.zip not uploaded for security reasons

Hey guys. I can't pass the second step of the install. I uploaded the communitybuilder.zip with the plugin-installation tab of my community builder and got the Category "CometChat" under "Components" as expected. There i have to upload cometchat.zip now but it always gives me an error: "Uploaded zip was not a valid CometChat zip. Click here to try again to upload valid CometChat zip." In the Docs they say if Im having trouble uploading cometchat.zip i should exract the files and put them into my CommunityBuilder/Plugins folder but where can I find this directory? kind regards


  • Hi xDrago, Requesting you to please share the support ticket number and our technical team will be happy to help. Thanks,
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