A problem has arisen, one of the parties does not see or hear the other. And it is chosen at random. There are 3 scenarios, either everything works, or the initiator of the call does not hear, or the recipient does not hear. How can this be fixed at all?
Can you provide us some more details like, what platform you are using? what’s your CometChat SDK version?
Same trouble, somethimes first user did not see and listen, somethimes second user has same trouble
this trouble in chrome browser.
Safari and mozila worked,
And another interesting fact, when one of caller use chrom its okkay, but if 2 users use chrom - it resume video without stream
Can you please let me know if you are facing this issue in one-to-one calling or group calling?
This problem in one-to-one calling only calling Chromium-Chromium.
Chromium-Firefox, Chromium-Safari, and etc, work
Hello @CuBeR116 ,
Can you please let us know the region of your app?
When using eu region
There was a problem in your cluster, this has been fixed now.
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