Audio / Video call receiving probelm

Hello Support,

I am using version 2.0.7-beta1 and the region is eu.

For the past few days i am not able to receive Audio/Video call between web applications,

strophe.js:5666 POST[GUID]net::ERR_TIMED_OUT

getting above error message in CallDisplay screen.
Note: Call was working earlier

Please need your help/support.


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Hello @Mycortexdev ,

We are working on improving the cross-browser audio/video calling. You can track the progress of this issue at the link given below.

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Hello @Mycortexdev,

We’ve identified this issue affecting a few of our customers and have released a patch. This issue was due to SSL handshakes timing out. Please confirm if everything is working as expected. Please let us know if you face any issues.