ChatUi not showing on react-native(ios)

Support Hybrid
#1

cometchatUI is not showing on react native(ios).
I followed the steps of this url.
‘UI Components’

It’s working on android but not in IOS.
Showing just empty screen. and throwing a console warning.

//
Possible Unhandled Promise Rejection (id: 5):
TypeError: Cannot read property ‘getRegion’ of undefined
TypeError: Cannot read property ‘getRegion’ of undefined
//

simulator_screenshot_034F8042-0373-442E-86E9-87805D4B7DA3
simulator_screenshot_034F8042-0373-442E-86E9-87805D4B7DA31170×2532 277 KB

“dependencies”: {
“@cometchat-pro/react-native-calls”: “^2.1.1-beta3”,
“@cometchat-pro/react-native-chat”: “3.0.0”,
“@react-navigation/bottom-tabs”: “^6.0.5”,
“@react-navigation/drawer”: “^5.12.5”,
“@react-navigation/material-top-tabs”: “^5.x”,
“@react-navigation/native”: “^5.9.4”,
“@react-navigation/stack”: “^5.14.5”,
“react”: “17.0.1”,
“react-native”: “0.64.2”,

#2

hey @yong
Can you let us know the version of @react-native-async-storage/async-storage so that we can investigate it further. Also, can you check whether you have initialized CometChat before using any UI Component. You can also try to reinstall the pods in IOS because I think the AsyncStorage is not installed correctly.

Warm Regards,

CometChat Pro
Tirath Bhuva

#3

Thanks for replying!

I reinstalled @react-native-async-storage/async-storage and checked initialize cometchat but still same error

My version is
“@react-native-async-storage/async-storage”: “^1.15.7”