Communication between cometchat framwork and iOS’s default call kit

I have a webview app and when we click on chat we change its root to native navigation in this case we cannot get any reference of native root navigation to move app direct to chat screen when notification clicked. So how cometchat open chatbox while clicking on notification in IOS.


Can you please let me know which UI Kit are you using, react native or native iOS.

Pushpsen R. Airekar

I am using IOS native.

hi @ecsjdr,

You should be able to launch chat window by referring to this documentation:

I hope this helps.

Pushpsen R. Airekar

Please check this video, I send hello notification from my android app to IOS. I am using webview for IOS app and for chat I am using cometchat. You can see in video that when I click on notification its redirect me on dashboard not on particular on chat. Same issue I get when I try to call on IOS. Hope you understand my issue.


Yes, I got your issue. I hope this documentation will help you to achieve the functionality which you want.

Pushpsen R. Airekar

1 Like

Hello @ecsjdr,

I hope the documentation link Pushpsen shared earlier has been helpful. Please feel free to reach out to us at if you need any further help.
Thank you.


Hi @ecsjdr,

I am closing out this ticket due to inactivity. Please feel free to write to us at if you require any further assistance.


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