Crash on audio call

Hi,

Web app (AngularJS) - real IOS device (Ionic App)

Testing scenario:

  1. Log in as the initiator in the web app (Google Chrome), on the web app we are using the Javascript SDK version 2.1.0 (https://unpkg.com/@cometchat-pro/chat@2.1.0/CometChat.js) for an AngularJs App

  2. Log in as the recepient on the IOS mobile device - Ionic app using the @cometchat-pro/cordova-ionic-chat@2.1.1.

  3. Initator initiates the AUDIO call

  4. Receiver receives it and accepts it

  5. For both the initiator and the receiver the call is started and both callers are loaded

  6. After both callers are loaded in the IOS app the app crashes - please see the image below

  7. On the web app the call stays open with a single participant

Web app (AngularJS) - IOS emulator

Testing scenario:

  1. Log in as the initiator in the web app (Google Chrome), on the web app we are using the Javascript SDK version 2.1.0 (https://unpkg.com/@cometchat-pro/chat@2.1.0/CometChat.js) for an AngularJs App

  2. Log in as the recepient on the IOS mobile device - Ionic app using the @cometchat-pro/cordova-ionic-chat@2.1.1.

  3. Initator initiates the AUDIO call

  4. Receiver receives it and accepts it

  5. For the initiator, only he is uploaded to the call page - see the image below

  6. For the receiver, only he is uploaded to the call page - see the image below

This solution works fine in an Android device, also works fine between IOS device and Android devices.
It’s not working between web app and IOS device. Also the video call works fine between web app and IOS device.

Thank you!

Hello @CiprianDaniel,

Can you please share the error log when the app crashes, so that we can help you solve the issue? Also, can you please log in to the CometChat Dashboard and connect with us via the support system available from the CometChat dashboard.

Warm Regards,

CometChat Pro
Mayur Bhandari

Hello @CiprianDaniel,

We did test the same scenario you have mentioned and did not face the crash. Can you please share the crash log so that we can debug it and get to the root of the issue? Also, I would want you to update the JS SDK to the latest version 2.1.6

Warm Regards,

CometChat Pro
Mayur Bhandari

Hi,

I upgared the JS SDK to version 2.1.6 as suggested and retested the call scenario that generates a crash but the crash is still happening. I will gather additional crash information as recommended.

Thank you!

1 Like

Hi,

We are back with additional information about the Ionic application crash during the audio call on ios device. We tried to figure out what the problem is and from the report we noticed that both users connect to the call and then the audio call session stops and the application crashes.

This is a part of the crash report generated:

Jan 11 14:47:50 USERNAME-iPhone kernel(corecapture)[0] : 230611.123797 wlan0.A[46112] handleAudioNotification@160:get Message 0xe3ff8100
Jan 11 14:47:50 USERNAME-iPhone duetexpertd(AppPredictionInternal)[1454] : New actions provided by action producer:
Jan 11 14:47:50 USERNAME-iPhone kernel(AppleCS42L75Audio)[0] : AppleCS42L75Audio::_configureLowPowerMode forceDisable=0 enableLowPower=1 _codecLowPowerEnabled=1 samplerate=16000 ret=success(0)
Jan 11 14:47:50 USERNAME-iPhone kernel(AppleCS42L75Audio)[0] : AppleCS42L75Audio::setSampleRate _codecLowPowerEnabled=1 samplerate=16000 _priASPSampleRate=16000 ret=0
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 604: Error ‘what’ getting client format for physical format [ 24/16000/2; flags: 0x4; bpp: 8; fpp: 1; Bpf: 8 ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 241: No control present. returning null volumecontrol
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(CoreAudio)[34] : HALS_Device::Activate: activating device 1044: VAD [vdfi] AggDev 106
Jan 11 14:47:50 USERNAME-iPhone kernel(AppleARMIISAudio)[0] : Codec::setStreamActive inStreamID=200 inIsActive=1
Jan 11 14:47:50 USERNAME-iPhone kernel(AppleARMIISAudio)[0] : Codec::setStreamActive inStreamID=200 inIsActive=1 ret=success(0)
Jan 11 14:47:50 USERNAME-iPhone kernel(AppleARMIISAudio)[0] : Codec::setStreamActive inStreamID=200 inIsActive=0
Jan 11 14:47:50 USERNAME-iPhone kernel(AppleARMIISAudio)[0] : Codec::setStreamActive inStreamID=200 inIsActive=0 ret=success(0)
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 734: DSPChainConfig: [ DSPChainConfig:d22_beam_mic_video_recording; Device Type:dflt[dpap]: 0x104053a90[dpio]: VariTypeMap [0]: VariTypeList { 2 1 }[dprp]: VariTypeMap [3709]: 0[dprt]: 1650814258 ][dpap]: 0x104054e90 ][dpap]: 0x104053e80[dprt]: 1634165554 ][dpap]: 0x104054020[dprt]: 1836282987 ][dpap]: 0x1040544a0[dprt]: 1851942257 ][dpap]: 0x104054990[dprt]: 1667658347 ] ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 765: dspchain name is d22_beam_mic_video_recording, graph-based: 0
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(libAudioDSP.dylib)[34] : AUBeam2.cpp:2243:SetProperty: AUBeam2::ReverseMicChannelFlag is set to 0 (AU input mic order {back,front/side}, will flip mic order for BF kernel )
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 797: Instantiated DSP Processor type ‘bem2’, instanceID: 502 dspchain: 0x1093b7de0
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(libAudioDSP.dylib)[34] : AUBeam2.cpp:2243:SetProperty: AUBeam2::ReverseMicChannelFlag is set to 0 (AU input mic order {back,front/side}, will flip mic order for BF kernel )
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 797: Instantiated DSP Processor type ‘agc2’, instanceID: 503 dspchain: 0x1093b7de0
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 797: Instantiated DSP Processor type ‘mstk’, instanceID: 504 dspchain: 0x1093b7de0
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 797: Instantiated DSP Processor type ‘nbeq’, instanceID: 505 dspchain: 0x1093b7de0
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 797: Instantiated DSP Processor type ‘cfrk’, instanceID: 506 dspchain: 0x1093b7de0
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 350: Created virtual stream for device vdfi with DSP chain ‘d22_beam_mic_video_recording’
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 1578: Extended volume description of type 0 present: { SWVolumeMode:SoftwareHardwareMix, minVolume(dB):0, maxVolume(dB):0}
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 341: Extended volume description available for volume control scope 0
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 817: AggregateDevice VAD [vdef] AggDev 104, VAD Type vdef, configuration: sharing off
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 192: Enabling software volume processor with ID 490 and type vrq2
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 755: Reconfiguring volume curve with dB range {-58.000000, 0.000000}
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 2414: PlaybackDosimetry : reconfiguring volume: initialized Y, hasAUSPL N
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 789: VolumeConfirmations : 0 for physical device Speaker
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 817: AggregateDevice VAD [vspd] AggDev 105, VAD Type vspd, configuration: sharing off
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(AppleAOPAudioPlugin)[34] : (info) Device::hasProperty(kAOPAudioDevicePropertyEnableListeningOnGesture) : 0
Jan 11 14:47:50 USERNAME-iPhone sharingd[64] : SystemUI changed: 0x0 -> 0x10
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 817: AggregateDevice VAD [vdfi] AggDev 106, VAD Type vdfi, configuration: sharing off
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(CoreAudio)[34] : HALS_Device::Activate: activating device 1050: VirtualAudioDevice_SpeechDetection
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(CoreAudio)[34] : HALS_Device::Activate: activating device 1056: VirtualAudioDevice_DecoupledInput
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 872: VirtualStream::UnregisterRelayedListener() underlying stream is nullptr
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 872: VirtualStream::UnregisterRelayedListener() underlying stream is nullptr
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 872: VirtualStream::UnregisterRelayedListener() underlying stream is nullptr
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(CoreAudio)[34] : AudioObjectGetPropertyData: no object with given ID 1032
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(CoreAudio)[34] : AudioObjectGetPropertyData: no object with given ID 1034
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(CoreAudio)[34] : AudioObjectGetPropertyData: no object with given ID 1034
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5597: Siri input source: sisd.
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5080: Siri input source: sisd.
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5093: Route configuration change completed [ client request ]. Route description:
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5093: - active devices:
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5093: - [ output ports: { 178 }; device ID: 164; input ports: { }; persisted: false; device UID: VirtualAudioDevice_Default; device type: vdef; device name: VirtualAudioDevice_Default ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5093: - [ output ports: { }; device ID: 1050; input ports: { 181 }; persisted: false; device UID: VirtualAudioDevice_SpeechDetection; device type: vspd; device name: VirtualAudioDevice_SpeechDetection ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5093: - [ output ports: { }; device ID: 915; input ports: { }; persisted: true; device UID: VirtualAudioDevice_CallContinuity; device type: vcal; device name: VirtualAudioDevice_CallContinuity ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5093: - [ output ports: { 147 }; device ID: 170; input ports: { }; persisted: true; device UID: VirtualAudioDevice_Actuator; device type: vzzz; device name: VirtualAudioDevice_Actuator ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5093: - [ output ports: { }; device ID: 226; input ports: { }; persisted: true; device UID: VirtualAudioDevice_Hawking; device type: vhaw; device name
: VirtualAudioDevice_Hawking ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5093: - siri input source: sisd
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5093: - route change reason: rplc
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5093: - category: csav
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5093: - mode: imdf
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: VirtualAudio_Devices (6):
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Device: [ type: vdef; id: 164; addr: 0x10873be20; hidden: 0; VA strms: { o/1049/0x10936bfb0 }; agg dev: [ id: 1035; addr: 0x105983a00; uid: “VAD [vdef] AggDev 104”; virt strms: { }; phys devs: { [ id: 33; addr: 0x104719d60; uid: “Speaker”; streams: { i/35/0x10471d208, o/34/0x104715808 } ] } ] ]; running: 0; sr: 48000
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Stream: [ id: 1049; addr: 0x10936bfb0; dir: out; owning VAD: [ 164/0x10873be20 ]; virt strms: [ addr: 0x10aaf2150; dir: out; pref virt chans: 0; forced virt chans: 0; actual strm: [ id: 34; addr: 0x104715808; dir: out ] ] ]; fmt: [ 32/48000/2; flags: 0x29; bpp: 4; fpp: 1; Bpf: 4 ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Device: [ type: vzzz; id: 170; addr: 0x1023e04b0; hidden: 0; VA strms: { o/175/0x1023e13d0 }; agg dev: [ id: 159; addr: 0x10305dc00; uid: “VAD [vzzz] AggDev 2”; virt strms: { }; phys devs: { [ id: 108; addr: 0x108723340; uid: “Actuator”; streams: { i/110/0x1023665b8, o/109/0x1023669a8 } ] } ] ]; running: 0; sr: 48000
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Stream: [ id: 175; addr: 0x1023e13d0; dir: out; owning VAD: [ 170/0x1023e04b0 ]; virt strms: [ addr: 0x10873dff0; dir: out; pref virt chans: 0; forced virt chans: 2; actual strm: [ id: 109; addr: 0x1023669a8; dir: out ] ] ]; fmt: [ 32/48000/2; flags: 0x29; bpp: 4; fpp: 1; Bpf: 4 ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Device: [ type: vhaw; id: 226; addr: 0x109108980; hidden: 0; VA strms: { i/231/0x1091097d0, }; agg dev: [ id: 203; addr: 0x1030c7800; uid: “VAD [vhaw] AggDev 6”; virt strms: { }; phys devs: { [ id: 94; addr: 0x1023f2720; uid: “Hawking”; streams: { i/95/0x1023ee668, } ] } ] ]; running: 0; sr: 48000
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Stream: [ id: 231; addr: 0x1091097d0; dir: in; owning VAD: [ 226/0x109108980 ]; virt strms: [ addr: 0x109112960; dir: in; pref virt chans: 0; forced virt chans: 0; actual strm: [ id: 95; addr: 0x1023ee668; dir: in ] ] ]; fmt: [ 32/48000/1; flags: 0x9; bpp: 4; fpp: 1; Bpf: 4 ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Device: [ type: vcal; id: 915; addr: 0x10affebd0; hidden: 0; VA strms: { i/920/0x10afe1240, o/921/0x10afe15f0 }; agg dev: [ id: 898; addr: 0x103369600; uid: “VAD [vcal] AggDev 88”; virt strms: { }; phys devs: { [ id: 101; addr: 0x10235a2a0; uid: “Baseband Voice”; streams: { i/103/0x1023f7318, o/102/0x1023f73a8 } ] } ] ]; running: 0; sr: 16000
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Stream: [ id: 920; addr: 0x10afe1240; dir: in; owning VAD: [ 915/0x10affebd0 ]; virt strms: [ addr: 0x1093dda70; dir: in; pref virt chans: 0; forced virt chans: 0; actual strm: [ id: 103; addr: 0x1023f7318; dir: in ] ] ]; fmt: [ 32/16000/1; flags: 0x9; bpp: 4; fpp: 1; Bpf: 4 ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Stream: [ id: 921; addr: 0x10afe15f0; dir: out; owning VAD: [ 915/0x10affebd0 ]; virt strms: [ addr: 0x1093d63a0; dir: out; pref virt chans: 0; forced virt chans: 0; actual strm: [ id: 102; addr: 0x1023f73a8; dir: out ] ] ]; fmt: [ 32/16000/1; flags: 0x9; bpp: 4; fpp: 1; Bpf: 4 ]
Jan 11 14:47:50 Rare
ss-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Device: [ type: vspd; id: 1050; addr: 0x10ae46970; hidden: 0; VA strms: { i/1055/0x10aee1fa0, }; agg dev: [ id: 1040; addr: 0x103112e00; uid: “VAD [vspd] AggDev 105”; virt strms: { }; phys devs: { [ id: 134; addr: 0x1023fa0a0; uid: “AOP Audio-1”; streams: { i/135/0x1023f9f88, } ] } ] ]; running: 0; sr: 16000
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Stream: [ id: 1055; addr: 0x10aee1fa0; dir: in; owning VAD: [ 1050/0x10ae46970 ]; virt strms: [ addr: 0x10aecc5e0; dir: in; pref virt chans: 0; forced virt chans: 0; actual strm: [ id: 135; addr: 0x1023f9f88; dir: in ] ] ]; fmt: [ 32/16000/1; flags: 0x29; bpp: 4; fpp: 1; Bpf: 4 ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Device: [ type: vdfi; id: 1056; addr: 0x10ae85130; hidden: 1; VA strms: { i/1061/0x10ae648c0, }; agg dev: [ id: 1044; addr: 0x10312fa00; uid: “VAD [vdfi] AggDev 106”; virt strms: { }; phys devs: { [ id: 43; addr: 0x10233ca10; uid: “Codec”; streams: { i/45/0x102343f38, o/44/0x102343db8 } ] } ] ]; running: 0; sr: 16000
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Stream: [ id: 1061; addr: 0x10ae648c0; dir: in; owning VAD: [ 1056/0x10ae85130 ]; virt strms: [ addr: 0x1087fcdd0; dir: in; pref virt chans: 0; forced virt chans: 0; actual strm: [ id: 45; addr: 0x102343f38; dir: in ] ] ]; fmt: [ 32/16000/1; flags: 0x29; bpp: 4; fpp: 1; Bpf: 4 ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: Routing manager: [ ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: VirtualAudio_Ports (15):
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Port: [ id: 147; addr: 0x104027080; core port: [ type: pact; addr: 0x1023bdc30; conn: 1; rout: 1 ] ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Port: [ id: 148; addr: 0x104027400; core port: [ type: pnul; addr: 0x1023c0000; conn: 1; rout: 1 ] ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Port: [ id: 149; addr: 0x104027770; core port: [ type: pnli; addr: 0x1023c04e0; conn: 1; rout: 1 ] ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Port: [ id: 182; addr: 0x108762a30; core port: [ type: hdbi; addr: 0x1023f07c0; conn: 1; rout: 1 ] ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Port: [ id: 183; addr: 0x10873aaf0; core port: [ type: hdbi; addr: 0x1023f1ea0; conn: 1; rout: 1 ] ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Port: [ id: 184; addr: 0x10873ac20; core port: [ type: panc; addr: 0x1023f2440; conn: 1; rout: 1 ] ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Port: [ id: 185; addr: 0x108762f90; core port: [ type: phki; addr: 0x1023f39d0; conn: 1; rout: 1 ] ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Port: [ id: 186; addr: 0x108763290; core port: [ type: pdln; addr: 0x1023f7d50; conn: 1; rout: 1 ] ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Port: [ id: 187; addr: 0x108763590; core port: [ type: puln; addr: 0x1023f8050; conn: 1; rout: 1 ] ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Port: [ id: 188; addr: 0x1087638d0; core port: [ type: papa; addr: 0x1023f9980; conn: 1; rout: 0 ] ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Port: [ id: 181; addr: 0x102664cd0; core port: [ type: pmbi; addr: 0x102737d40; conn: 1; rout: 1 ] ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Port: [ id: 178; addr: 0x102664240; core port: [ type: pspk; addr: 0x104723810; conn: 1; rout: 1 ] ]
Jan 11 14:47:
50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Port: [ id: 179; addr: 0x102664660; core port: [ type: pspr; addr: 0x104723cc0; conn: 1; rout: 1 ] ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Port: [ id: 146; addr: 0x104026c60; core port: [ type: pap ; addr: 0x108722850; conn: 0; rout: 0 ] ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 5327: - VirtualAudio_Port: [ id: 180; addr: 0x1026649e0; core port: [ type: prec; addr: 0x108740ce0; conn: 1; rout: 1 ] ]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(AudioToolbox)[34] : AQMixEngine.cpp:1436:RouteChanged: AQMixEngine_VAD(0x109122060)::RouteChanged, reason 1919970403, category 1668505974, 0.000 seconds of silence, no VP
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(AudioToolbox)[34] : AQMixEngine.cpp:1578:currentVADIdentifiers: HAL reports 12 devices, error 0
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(AudioToolbox)[34] : AQMixEngine.cpp:1606:currentVADIdentifiers: device VirtualAudioDevice_Default 1633969526 0
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(AudioToolbox)[34] : AQMixEngine.cpp:1606:currentVADIdentifiers: device VirtualAudioDevice_Hawking 1633969526 6
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(AudioToolbox)[34] : AQMixEngine.cpp:1606:currentVADIdentifiers: device VirtualAudioDevice_CallContinuity 1633969526 4
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(AudioToolbox)[34] : AQMixEngine.cpp:1606:currentVADIdentifiers: device VirtualAudioDevice_SpeechDetection 1633969526 3
Jan 11 14:47:50 USERNAME-iPhone ReportCrash[1873] : osa_update: Pid 1866 ‘App’ CORPSE: Symbolicating
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(AudioToolbox)[34] : BorealisServer.mm:900:speechDetectionVADCreated: speechDetectionVADCreated()
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(AudioToolbox)[34] : BorealisServer.mm:907:speechDetectionVADCreated: attempt to force enable AOP voice trigger
Jan 11 14:47:50 USERNAME-iPhone kernel(AppleAOPVoiceTrigger)[0] : (info) Controller::_setControlValue, kControlVoiceTriggerEnable = 1
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(AppleAOPAudioPlugin)[34] : (info) Device::setProperty(kAOPAudioDriverVoiceTriggerEnable) new value: 1
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(AudioToolbox)[34] : BorealisServer.mm:492:enableVoiceTriggerListening: enableVoiceTriggerListening (Enable) on device 134
Jan 11 14:47:50 USERNAME-iPhone corespeechd[153] : -[CSHostDaemon _setupNotifyHandlers]_block_invoke Got xpc event for notification
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 192: Enabling software volume processor with ID 490 and type vrq2
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 755: Reconfiguring volume curve with dB range {-58.000000, 0.000000}
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 2414: PlaybackDosimetry : reconfiguring volume: initialized Y, hasAUSPL N
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 789: VolumeConfirmations : 0 for physical device Speaker
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(FrontBoardServices)[34] : 0x10936e220: Invalidating client.
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(FrontBoardServices)[34] : [FBSOrientationObserverClient:0x102651c20] Service facility connection invalidated
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(FrontBoardServices)[34] : <0x10936e220>: Unregistering interest for orientation updates.
Jan 11 14:47:50 USERNAME-iPhone SpringBoard(FrontBoardServices)[60] : [FBInterfaceOrientationServiceServer] Removing client daemon<com.apple.mediaserverd>:34.
Jan 11 14:47:50 USERNAME-iPhone SpringBoard(FrontBoard)[60] : Removed client for observing orientation events: <FBServiceFacilityServerClientHandle: 0x2803d5380; com.apple.frontboardservices.orientation-observer; daemon<com.apple.mediaserverd>:34: remote>
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(libAudioDS
P.dylib)[34] : VoiceProcessor_v2.cpp:518:~VoiceProcessorV2: VoiceProcessorV2 destroyed!
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(libAudioIssueDetector.dylib)[34] : AudioDataAnalysisManager.cpp:135:disposeSessionManager: ADAM Reset
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(AudioToolbox)[34] : BorealisServer.mm:900:speechDetectionVADCreated: speechDetectionVADCreated()
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(AudioToolbox)[34] : BorealisServer.mm:907:speechDetectionVADCreated: attempt to force enable AOP voice trigger
Jan 11 14:47:50 USERNAME-iPhone kernel(AppleAOPVoiceTrigger)[0] : (info) Controller::_setControlValue, kControlVoiceTriggerEnable = 1
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(AppleAOPAudioPlugin)[34] : (info) Device::setProperty(kAOPAudioDriverVoiceTriggerEnable) new value: 1
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(AudioToolbox)[34] : BorealisServer.mm:492:enableVoiceTriggerListening: enableVoiceTriggerListening (Enable) on device 134
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(MediaExperience)[34] : -CMVAEndptMgr- vaemVADRouteChangeListener: System Local: NO; System Remote: NO, Speech Detection: YES, Speaker alert: NO, Decoupled Input: NO Siri Output: NO MusicVAD: NO PerAppAirPlayVAD: NO
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(MediaExperience)[34] : -CMVAEndptMgr- vaemVADRouteChangeListener: LowLatencyVAD: NO
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(MediaExperience)[34] : -CMVAEndptMgr- vaemCopyNewRoutesInfoFromRouteChangeDescription: Number of input ports=0, number of output ports=1
Jan 11 14:47:50 USERNAME-iPhone corespeechd[153] : -[CSHostDaemon _setupNotifyHandlers]_block_invoke Got xpc event for notification
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(MediaExperience)[34] : -CMVAEndptMgr- vaemVADRouteChangeListener: Route changed. Old device routes = [SpeakerAndMicrophone~Speaker~]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(MediaExperience)[34] : -CMVAEndptMgr- vaemVADRouteChangeListener: Route changed. New device routes = [Speaker~Speaker~]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(MediaExperience)[34] : -CMVAEndptMgr- vaemVADRouteChangeListener: Route changed. Reason clpr (CategoryChange).
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(MediaExperience)[34] : -CMVAEndptMgr- vaemConfigurePVMSettings: PVMSetCurrentState [Audio/Video, Default, Speaker, Speaker, (null), NO]
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(MediaExperience)[34] : -CMVAEndptMgr- vaemSetDeviceVolume: Setting cmsvolume = 0.438 for device UID: VirtualAudioDevice_Default with ID: 164 and port=0 and timerCreated = NO
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 2332: [volm/outp/0] on device [ type: vdef; id: 164; addr: 0x10873be20; hidden: 0; VA strms: { o/1049/0x10936bfb0 }; agg dev: [ id: 1035; addr: 0x105983a00; uid: “VAD [vdef] AggDev 104”; virt strms: { }; phys devs: { [ id: 33; addr: 0x104719d60; uid: “Speaker”; streams: { i/35/0x10471d208, o/34/0x104715808 } ] } ] ]: 0.437500.
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 864: Applying 0.000000 dB to remapGain
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 397: getting mute
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 1057: Unmuting (explicitly unmuted: 0)
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 599: Disabling software mute
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 388: setting mute: Unmute
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 877: Setting Volume = -32.625000 dB, Final HW Volume = 0.000000 dB, Final SW Volume = -32.625000 dB, External Volume Handler: No
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 878: PhysicalDevice UID = “Speaker”
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 879: Scope = 1869968496 (“outp”)
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(
VirtualAudio)[34] : 880: Element = 0 (“0”)
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 881: VolumeMode = 1
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 966: software volume command present: SW Volume: 0.437500 scalar
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(VirtualAudio)[34] : 339: set volume: 0.44, 1
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(MediaExperience)[34] : -CMSMNotificationUtilities- CMSMNotificationUtility_PostActiveAudioRouteDidChange: Going to post ActiveAudioRouteDidChange with routeChangeReason=PolicyChange, shouldPause=NO
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(MediaExperience)[34] : -FigRoutingManager_iOS- FigRoutingManagerProcessVADRouteChange: oldRouteIdentifiers=, newRouteIdentifiers=, userPickedRoute=NO, airPlayShouldIgnoreRouteChange=NO, newRoutingContextType=System Audio
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(MediaExperience)[34] : -CMSMNotificationUtilities- CMSMNotificationUtility_PostVoicePromptStyleDidChange: Going to post VoicePromptStyleDidChange - oldVoicePromptStyle=Short, newVoicePromptStyle=Normal
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(libAudioStatistics.dylib)[34] : CAReportingClient.mm:508 message {
MXSessionVolume = “0.4375”;
MXSessionVolumeOperationProcess = “AppDomain”;
MXSessionVolumeOperationTime = 48649;
MXSessionVolumePlayingState = 0;
}: (
146028888262
)
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(libAudioStatistics.dylib)[34] : CAReportingClient.mm:480 stopping (
146028888262
)
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(libAudioStatistics.dylib)[34] : CAReportingClient.mm:508 message {
“session_duration” = “7.244181990623474”;
}: (
146028888262
)
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(MediaExperience)[34] : -CMSUtilities- CMSUtility_SendSessionStateAndVolumeReportToAudioStatistics: Stopping reporter for session : sid:0x2518c, App(1866), ‘prim’, reporter id = 146028888262
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(libAudioStatistics.dylib)[34] : CAReportingClient.mm:480 stopping (
146028888262
)
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(libAudioStatistics.dylib)[34] : CAReportingClient.mm:412 removing 146028888262 from client and server
Jan 11 14:47:50 USERNAME-iPhone mediaserverd(MediaExperience)[34] : -MXSystemStatus- MX_SystemStatus_PublishRecordingClientsInfo_block_invoke: Publishing recording clients info to SystemStatus.
RecordingClients = {(
)}
; MutedRecordingClients = {(
)}

This is the link to the entire report file:
https://we.tl/t-g7XHIFmiSl

Thank you!

Hello,
I was wondering if you have any feedback on this item.

Thank you, Ciprian

Hello @CiprianDaniel,

We did try to replicate the issue on our end but unfortunately, we were unable to reproduce it. Can you please let us know the iOS of the device you were using?

Warm Regards,

CometChat Pro
Mayur Bhandari

Hi,

We tested on iPhone X - software version 14.2.

Thank you,
Ciprian

Hello @CiprianDaniel,

We are unable to reproduce the crash you have mentioned above. I would like you to please log in to the CometChat Dashboard and connect with us via the support system available from the CometChat dashboard.

Warm Regards,

CometChat Pro
Mayur Bhandari

Hello @mayur.bhandari,

" I would like you to please log in to the CometChat Dashboard and connect with us via the support system available from the CometChat dashboard." - you are referring to the chat area or is there another support section? If it is another section could you please give us additional details on where to find it?

Thank you,
Mihaela