Group chat/Chat read count not reducing even after reading the messages

Support Android
#1

Message counts are not getting reduced even after reading some messages, in group as well in one to one chat

#2

Oh it’s not just me then. Have you recently moved from v2 to v3?

#3

We are in V3 only, 2 weeks back only we have started integrating it …but message count issues are available in their demo app as well… Not sure how to fix it…

#4

I would make sure that your code uses markAsRead with the 4 params signature :slight_smile: See https://www.cometchat.com/docs/android-chat-sdk/resources-upgrading-from-v2

#5

Ohk…my code uses only 3 params,
CometChat.markAsRead(baseMessage.getId(), baseMessage.getReceiverUid(), baseMessage.getReceiverType());

Should I change this to 4 param to make it work ? ie; CometChat.markAsRead(messageId, receiverId, receiverType, senderId);

#6

Yeah try this CometChat.markAsRead(baseMessage.getId(), baseMessage.getSender().getUid(), baseMessage.getReceiverType(), baseMessage.getSender().getUid());
:slight_smile:

1 Like
#7

sure, Thanks for the help…let me try and update u …

#9

Thanks, It worked …

#10

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.