I am getting ws_auth_fail issue on cometchat

I am using Reactjs — I am using the version -> “@cometchat-pro/chat”: “^2.1.0” And I am getting a problem with it of some WS AUTH FAIL.

Please provide me a solution.

Hello @ankita,

Can you please share your appId & the UID for whom you are getting this issue?

Warm Regards,

Mayur Bhandari
CometChat Pro

Hello @ankita,

We have checked this on our end and fixed this issue from our end. A few user’s details were not synchronized across all the Web Socket clusters. We have resynchronized and verified the details for all the users on our Web Socket clusters. You should be able to log in without any issues.

Please do let us know if you face this issue again.

Warm Regards,

Mayur Bhandari
CometChat Pro

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Hello @mayur.bhandari,
Thanks for your reply. Now it is working.

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