Issue in video call

after accepting call . it take long time to connect user and also issue in display video or in audio. use can continue call smoothly .
currently i am using.
@cometchat-pro/react-native-calls”: “^1.0.0”,
@cometchat-pro/react-native-chat”: “^2.1.0”,
previously i was using
@cometchat-pro/react-native-chat”: “^2.1.2”,
in this version . i was unable to connect.

Hello @rahul_webnexus2020,

Can you please share a small screen recording of the issue since we are unable to reproduce the issue at our end?

Warm Regards,

CometChat Pro
Mayur Bhandari

thanks for your response @mayur.bhandari


after call end still this calling. status shown in status bar.
Where i put screen record?.
here i am unable to upload.

Hello @rahul_webnexus2020,

Please upload the screen recording on any cloud storage like Google Drive or Dropbox etc and share the link with us.

Warm Regards,

CometChat Pro
Mayur Bhandari

Video chat from chrome browser

Video Chat from android mobile

above two screen connected call with each other.

Hello @mayur.bhandari . Please look on my issue. i need urgent solution.

Hello @rahul_webnexus2020,

We tested this scenario on our end and everything seems to work fine. Can you please let us know if you have provided camera permission on your device?

Warm Regards,

CometChat Pro
Mayur Bhandari

Ya all permission is given. sometime it working well sometime not.