markAsRead stops working on both iOS and android, iOS delegates issues (background case)

  1. markAsRead stops working on both iOS and android, the count in getUnreadMessageCountForGroup never updates.
    I am getting success in markAsRead but getting count never reset to 0 in getUnreadMessageCountForGroup.
    FYI - this was working fine before

  2. Whenever iOS app remains in background for sometime and then become active the delegates stops working not getting called like onTextMessageReceived.

Hey @hamza1 ,
I can see that we have an email thread for this query.
I hope we helped resolve the issue.
Please feel free to reach out to us if the issue is persistent or you need any help.
Our support email id is

I am closing this thread out for now.
Thank you!

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