When the user is on the chat page and the sender sends a message are you able to receive the message in the real-time listener (onTextMessageReceived)? Also, can you please elaborate more on
messages are not loading. Are you facing issues with fetching messages from API? Can you share the code snippet of the MessagesRequestBuilder()?
Have you checked the response? If you are sending and receiving custom messages, you’ll have to write logic to display those messages in the
chat-screen.html file. Please share the response you are getting from the MessagesRequestBuilder().
I checked our sample and it seems to be working fine on our end.