Native user push notifications not working

Hello,

I have added push notifications to both a native Android and iOS application (V2).
Group notifications, both public and private chats works fine and are received, but individual user to user message push notifications are not received. The notification received messages are never triggered.

I have all message notifications turned on for the extension on the dashboard but still nothing.

Hey @luke,

I am closing out this ticket as we have resolved this issue via email.
For any further technical help, please write to us at help@cometchat.com.

Regards,
Provesha