Unable to Change My Account Plan

kamran_iosite · January 5, 2020, 8:21am

Hi
My trial plan has expired. And I am unable to upgrade to Meteoroid Plan.
on clicking “Process for Billing” the portal shows “This plan is upgraded successfully.” but in the plan does not change.
I need immediate help.

Best

siva.nadar · January 6, 2020, 6:07am

Hi, could you share with us your appId?

kamran_iosite · January 6, 2020, 10:27am

APP ID: 11543810e9864dc

siva.nadar · January 21, 2020, 10:23am

Hi @kamran_iosite,

Can you let us know if you are still facing the issue? Have you been able to subscribe to a plan?

kamran_iosite · January 21, 2020, 10:23am

The issue is resolved
Thanks

system · January 21, 2020, 10:23am

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