V3-beta. WebSocket connection to 'wss://x.websocket-us.cometchat.io/' failed:

Hello!
I’m using https://widget-js.cometchat.io/v3/cometchatwidget.js in a web app and I see this error in my browser javascript console in Chrome 90 in development:

WebSocket connection to ‘wss://x.websocket-us.cometchat.io/’ failed:

I’ve just started so I used only start code from guide:
CometChatWidget.init({ "appID": "APP_ID", "appRegion": "APP_REGION", "authKey": "AUTH_KEY" }).then(response => { CometChatWidget.login({ "uid": "UID" }).then(response => { CometChatWidget.launch({

With v2 and current code my app worked perfectly.

Hello @tanya.evgenevna,

We are checking this on our end. We will get back to you with an update soon.

Warm Regards,

CometChat Pro
Mayur Bhandari

1 Like

Hello @tanya.evgenevna,

We have identified the issue at our end and fixed it. It should work fine for you now. Kindly check and let us know.

Warm Regards,

CometChat Pro
Mayur Bhandari

1 Like

Hello @mayur.bhandari,

Now websocket is working fine! Thank you!

2 Likes

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