Video not playing sometimes and displaying user name and avatar

I’m using react-native sdk

@cometchat-pro/react-native-calls”: “^1.0.8”,
@cometchat-pro/react-native-chat”: “^2.2.0”,
and facing the issue with video call when the user turns camera off and on. Video is not playing and displaying username and avatar of that particular profile.


Please can you upgrade to the latest SDK version 2.2.1 and then share some screenshots if you’re still facing issues?


Hello @saiganeshtanneru

Hope you found this helpful.
I am going to close this ticket due to inactivity. Please feel free to create a new ticket or reach out to us at for more information or if you have any more queries.


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